Starting at $497

2–3 week engagement

"Before we build anything, we find out what's actually broken."

The Infrastructure Audit is the front door of every engagement at From Scratch. It is a deep diagnostic across five critical areas of your business: operations, compliance, finances, client experience, and systems. The goal is not advice — it is clarity. By the end, you will know exactly where your business is losing money, where it is fragile, where it is unprepared to scale, and what to do about it.

What's Included

Operational Diagnostic A complete review of how your business runs today workflows, daily operations, bottlenecks, and capacity gaps.

Compliance & Legal Review An assessment of your business structure, registrations, contracts, and the legal infrastructure that protects what you've built.

Financial Readiness Snapshot A look at your pricing, bookkeeping, tax posture, and the financial systems that determine whether your business is fundable.

Client Experience Map How prospects find you, how clients move through your business, and where the friction is costing you revenue and retention.

Systems & Technology Audit An honest assessment of the tools, software, and automation supporting your business including where AI can take over manual work.

Action Plan & Roadmap A prioritized list of what to fix first, what to build next, and what can wait — delivered as a written report you keep.

Investment

Starting at $3,500

6–10 week implementation

"This is the work most consultants stop short of. We don't."

The Operations Buildout is where strategy turns into structure. After the audit identifies what's missing, this is the engagement where we actually build it — the systems, workflows, automations, and internal architecture that turn your business from something you carry into something that runs. It is the difference between knowing what to fix and having it fixed.

What We Build

Client Intake & Qualification Systems Forms, intake flows, qualification scoring, and onboarding sequences that filter and welcome clients automatically.

Standard Operating Procedures (SOPs)Documented workflows for the core operations of your business — so they can be delegated, repeated, and scaled.

Workflow & Automation Buildout Connected tools, automated handoffs, and AI-assisted processes that remove the manual work that's burning you out.

Internal Structure & Team Process Roles, responsibilities, communication systems, and the operating rhythm that lets you (or your team) execute without chaos.

Back-Office Organization File systems, document libraries, CRM setup, and the unglamorous infrastructure that determines whether anything else works.

Implementation & Handoff We don't just deliver documents. We implement what we build, train you on it, and make sure it sticks before we leave.

Small Business University is our flagship Entrepreneur Readiness Program (ERP) the same operating framework we use inside paid engagements, taught as a structured curriculum. It's designed for business owners who want to learn the From Scratch methodology and implement it themselves, and for organizations who want to bring our framework to their entrepreneurs, members, or cohorts. It is the scalable path into everything we believe about how small businesses should be built.

What You Learn

Legal & Compliance Infrastructure LLC formation, business structure, contracts, compliance basics — the legal foundation under every real business.

Financial Readiness Bookkeeping, tax positioning, pricing strategy, and the financial systems that make a business fundable and profitable.

Operations & Systems Sops, workflows, intake systems, and the operational backbone that lets a business grow without burning out the founder.

AI Integration for Small Business How to use AI to handle repetitive work, automate back-office operations, and run lean without sacrificing quality.

Marketing & Client Acquisition Infrastructure Not marketing tactics — the systems beneath them. Funnels, lead capture, follow-up, and the engine that turns interest into clients.

Strategic Growth & Fundability Preparing your business for funding, partnerships, contracts, or the next stage of growth — with infrastructure that can carry it.

Available In 4 Formats

Format 01

Self-Paced Online (Coming Soon)

Complete the full ERP on your own schedule with modules, templates, and implementation guides.

Format 02

Live Cohort

Go through the curriculum with a structured cohort, weekly sessions, and group accountability.

Format 03

Organizational License

For chambers, nonprofits, and economic development orgs to deliver ERP to their entrepreneur communities.

Format 04

Corporate Workshop

Adapted into in-person training, executive briefings, or workforce development programming.